{"id":193,"date":"2009-08-16T22:01:43","date_gmt":"2009-08-17T05:01:43","guid":{"rendered":"http:\/\/www.emilymorganti.com\/blog\/?p=193"},"modified":"2010-10-02T21:05:14","modified_gmt":"2010-10-03T04:05:14","slug":"customer-service-revisited-retro-style","status":"publish","type":"post","link":"https:\/\/www.emilymorganti.com\/blog\/?p=193","title":{"rendered":"Customer service revisited (retro style!)"},"content":{"rendered":"<p>I spent most of the evening trying to find some things I thought I had and apparently have lost. The main thing I was looking for were my literary magazines from high school. I just wanted to flip through them for a little nostalgia, and was disturbed to realize they weren&#8217;t in the drawer I thought they were in, and I actually haven&#8217;t seen them in several years. I&#8217;m worried that they got lost in a move or thrown out at some point&mdash;a prospect that makes me inexplicably sad.<\/p>\n<p>(The other thing I was looking for was a 16-page handwritten and hand-illustrated manuscript entitled Tile of a Rat, the first story I ever wrote, at age six. It would have been Tale of a Mouse except I ran out space on the page to fit the word &#8220;mouse,&#8221; and I didn&#8217;t know how to spell. Couldn&#8217;t find that either, but I&#8217;m semi-confident that it&#8217;s around somewhere.)<\/p>\n<p>While looking for the magazines and the long-lost manuscript, I found a stack of old floppy disks from high school and that I can&#8217;t read because computers don&#8217;t come with floppy drives anymore. (This whole experience has left me feeling really, really old.) I also found a CD backup of some of my old Mac disks, which I made at my parents&#8217; house a few years ago after they got rid of my Mac from college. Even though they tossed the computer, they had the good sense to hold onto the floppies for me. I remember being depressed that I never got to say goodbye to that good old all-in-one Performa. It may have been heavier than a load of bricks, but it served me well.<\/p>\n<p>And on that CD, I came across this letter:<\/p>\n<p><em>October 17, 1995<\/p>\n<p>Dear Sierra,<\/p>\n<p>I am currently playing Police Quest 4, and I think there is a bug in the program.  I am playing with a Mac CD.  I\u2019m on Wednesday, in City Hall.  Right after I address the mayor, Dennis Walker stands up to hit me.  I draw my gun, and then when I click the \u201ctalk\u201d icon on Dennis (or anywhere else), the police car \u201cwait\u201d icon comes up, and he hits me anyway.  No matter how quickly I click on Dennis, the police car appears and he kills me.  I\u2019m pretty sure there\u2019s a problem with the program, because I tried shooting Dennis, and the same thing happened.  The gunshot sounded, but he still started to hit me while the computer was bringing up the box saying I was dead because I shot someone.<\/p>\n<p>I went onto Compuserve but couldn\u2019t find any patch programs for this problem.  I know I\u2019m doing what I\u2019m supposed to do, because I looked in a hint book.  Has anyone else experienced this difficulty, or is there a problem with my individual software?  Please get back to me quickly, because I\u2019m hooked and am really anxious to keep playing.<\/em><\/p>\n<p>Sierra&#8217;s response to this letter, as I recall, was to mail me a floppy disk with a saved game on it.<\/p>\n<p>I miss the nineties.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I spent most of the evening trying to find some things I thought I had and apparently have lost. The main thing I was looking for were my literary magazines from high school. I just wanted to flip through them for a little nostalgia, and was disturbed to realize they weren&#8217;t in the drawer I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,5],"tags":[12,24],"class_list":["post-193","post","type-post","status-publish","format-standard","hentry","category-games","category-thoughts","tag-buyer-beware","tag-sierra-games","post-preview"],"_links":{"self":[{"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=193"}],"version-history":[{"count":18,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/193\/revisions"}],"predecessor-version":[{"id":2586,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/193\/revisions\/2586"}],"wp:attachment":[{"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=193"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=193"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.emilymorganti.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}